Terms and Conditions of Sale

Effective date: March 1, 2026 — Last updated: March 1, 2026

Article 1 — Seller Identification

Article 2 — Purpose and Scope

These Terms and Conditions of Sale (“Terms”) govern all purchases made on the website divipackager.com (“the Site”) by any individual or legal entity (“the Customer”).

Placing an order implies full and unconditional acceptance of these Terms, which take precedence over any other document issued by the Customer.

Article 3 — Products and Services

The Seller offers Divi Packager, a WordPress plugin that allows users to export and import Divi theme configurations (content, library, media, customizer settings, menus, etc.) as self-contained installer packages.

Divi Packager is sold as an annual subscription that includes:

• Immediate access to the plugin installation file.
• Automatic updates through the WordPress admin for the duration of an active subscription.
• Access to technical support via the channels listed on the Site.

The specific features and site allowances of each plan are described on the pricing pages of the Site at the time of purchase.

Article 4 — Pricing

All prices are displayed in US dollars (USD) or euros (EUR) depending on the Customer’s location, inclusive of applicable taxes where required.

The Seller reserves the right to change prices at any time. The price applicable to an order is the price shown on the Site at the time the order is confirmed. Upon subscription renewal, the price applicable is the price in effect at the time of renewal.

Article 5 — Ordering

5.1 Order Process

The Customer selects a plan, provides their details, and confirms their cart. Before finalizing, the Customer may review and correct their order. By clicking “Place Order” or the equivalent button, the Customer acknowledges having read and accepted these Terms.

5.2 Order Confirmation

A confirmation email including the order summary (plan, amount, license key) is sent to the address provided. This email serves as an acknowledgement of receipt. The sale is only finalized once payment has been successfully processed.

5.3 Changes and Cancellations

Once an order has been validated and paid, it cannot be modified or cancelled, subject to the provisions of Article 8 (Right of Withdrawal).

Article 6 — Payment

6.1 Accepted Payment Methods

Payment is made online by credit or debit card (Visa, Mastercard, American Express) or any other method offered on the Site at the time of purchase. Payments are processed by a secure third-party provider. The Seller does not store any banking data.

6.2 Due Date

Payment is due immediately upon order. Access to the product is granted only after payment has been successfully received.

6.3 Security

Transactions are protected by SSL/TLS encryption. In the event of confirmed fraudulent use of a payment method, the Seller reserves the right to suspend the order and notify the relevant authorities.

Article 7 — Delivery and Access to the Product

Divi Packager is a fully digital product. “Delivery” consists of:

• Sending a unique license key to the Customer’s email address.
• Providing access to the plugin installation file, downloadable from the customer account or automatically via WordPress updates.

Access is granted immediately after payment is confirmed, 24/7, subject to server availability. In the event of a technical issue preventing immediate delivery, the Seller will resolve the matter as quickly as possible and inform the Customer accordingly.

Article 8 — Right of Withdrawal

8.1 Consumer Customers (B2C — EU)

Pursuant to Article L. 221-28 12° of the French Consumer Code, the 14-day right of withdrawal does not apply to digital content provided on a non-tangible medium where performance has begun with the Customer’s express agreement and express waiver of their right of withdrawal.

During checkout, the Customer expressly acknowledges: “I acknowledge that delivery of the digital content will begin immediately upon order confirmation, and I expressly waive my right of withdrawal.”

8.2 Business Customers (B2B)

No statutory right of withdrawal applies to transactions between businesses. The provisions of Article 9 apply exclusively.

Article 9 — Refund Policy

In particular, no refund is granted for:

• Change of mind after purchase.
• Incompatibility with a specific third-party theme, plugin, or server configuration.
• Failure to use the product during the subscription period.
• Expiry of an active subscription.

For technical issues preventing the product from working as described, the Customer must contact support at contact@divipackager.com. The Seller will make reasonable efforts to resolve the issue. If the issue cannot be resolved within a reasonable timeframe, the Seller may, at its sole discretion, issue a credit or refund.

Any chargeback or payment dispute filed without prior contact with the Seller will result in immediate termination of the license without refund.

Article 10 — Subscriptions and Renewal

10.1 Duration

Licenses are sold as annual subscriptions. Upon expiry, the plugin enters restricted mode: core features are disabled and automatic updates cease. Installer packages previously generated remain fully functional.

10.2 Renewal

The Customer may renew their subscription at any time from their account at divipackager.com/account.

10.3 Cancellation

The Customer may choose not to renew by simply not making a renewal payment at the end of the subscription period. No prorated refund is issued for early cancellation of an ongoing subscription.

Article 11 — Legal Warranties

The Seller warrants that Divi Packager will function in conformity with its description at the time of purchase, in accordance with applicable laws governing digital content.

In the event of non-conformity, the Customer must contact support at contact@divipackager.com. The Seller will correct the defect or, where this is not possible within a reasonable timeframe, propose an appropriate remedy in accordance with applicable law.

Article 12 — Liability

Divi Packager is provided “as is”. The Seller shall not be held liable for:

• Any damage resulting from improper or unauthorized use of the plugin.
• Loss of data on the Customer’s WordPress installation.
• Incompatibility with third-party themes, plugins, or configurations.
• Service interruptions due to maintenance or force majeure events.

The Seller’s total liability, for any reason whatsoever, shall not exceed the amount paid by the Customer in the twelve (12) months preceding the claim.

Article 13 — Intellectual Property

Divi Packager, its interfaces, documentation, and all content on the Site are protected by copyright and intellectual property law.

The PHP source code of the plugin is distributed under the GNU General Public License v2 (as required by the WordPress ecosystem). The GPL applies to the source code only — it grants no right to use the “Divi Packager” trademark, domain name, license key servers, update servers, or associated services.

Any reproduction or commercial distribution of the plugin outside the conditions set out in the commercial license (EULA) is strictly prohibited.

Article 14 — Personal Data (GDPR)

In connection with order processing, the Seller collects the following data: first name, last name, email address, billing address, and payment information processed by the payment provider.

This data is used exclusively for processing and tracking orders, delivering license keys and subscription notifications, and fulfilling invoicing and accounting obligations. Data is retained for the legally required period (10 years for billing records under French law).

In accordance with the GDPR, the Customer has the right to access, rectify, erase, port, and object to their data by emailing contact@divipackager.com. The Customer may also lodge a complaint with the CNIL (www.cnil.fr).

Article 15 — Cookies

The Site uses cookies necessary for its operation (session, cart, authentication) and, with the Customer’s consent, analytics and/or marketing cookies. Preferences can be managed via the cookie banner displayed on first visit.

Article 16 — Governing Law and Dispute Resolution

These Terms are governed by French law.

In the event of a dispute, the Customer should first contact the Seller at contact@divipackager.com to seek an amicable resolution.

For consumer customers, in accordance with Articles L. 612-1 et seq. of the French Consumer Code, any unresolved dispute may be submitted to the following consumer mediation service:

The European Commission also provides an online dispute resolution platform: ec.europa.eu/consumers/odr

Failing amicable resolution, any dispute shall be submitted to the competent courts of the Seller’s registered jurisdiction, or, for consumer customers, the courts of the Customer’s place of residence at the time of the order.

Article 17 — Amendments

The Seller reserves the right to amend these Terms at any time. The Terms applicable to a purchase are those in effect at the time the order is placed. Any amendments will be published on the Site.